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The BCA Mobile application had an error, the service has now returned to normal

Liputan6.com, Jakarta – The BCA Mobile application experienced problems, with many users complaining that they could not access services on Android and iOS devices.

As a result, BCA Mobile application errors were widely discussed on social media timelines, such as on X.

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This was acknowledged directly by BCA, where the bank said that their services had gradually recovered.

“Regarding the problems in accessing BCA Mobile on Wednesday (26/06), we apologize for the inconvenience that occurred,” said Hera F. Haryn, EVP Corporate Communication & Social Responsibility via short message to the team. Liputan6.comWednesday (26/6/2024).

Heru said, “Currently, the entire system has returned to normal. Customers can make transactions using the BCA mobile application, myBCA, internet banking (KlikBCA), ATM and EDC as usual.

Many users complained about errors in the BCA Mobile application this afternoon, Wednesday (26/6/2024), around 10.30 WIB.

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“The BCA Mobile application had an error that couldn't be opened when buying bread at 10.30. I thought it was a problem with the cellular operator, but when I replaced it it was still the same,” said Sulung to the team Liputan6.com.

Until almost an hour had passed, the BCA Mobile service was still not accessible.

When the BCA Mobile application is opened, the internet connection indicator is red for a long time and then turns blue.

This is followed by the appearance of a message when the BCA Mobile application is opened that says, “temporarily the transaction cannot be processed, please try again in a few moments.”

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After some time I tried to open it again, now a notification appears saying “To improve service, system maintenance is being carried out at BCA Mobile so it cannot be accessed temporarily.”

The BCA Mobile application had an error, the service has now returned to normal

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The BCA Mobile application had an error, the service has now returned to normal

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